The US Citizenship and Immigration Providers (USCIS) acquired 10.9 million filings and accomplished over 10 million pending instances within the fiscal 12 months 2023.

The figures present that the USCIS lowered its total backlogs by a complete of 15 per cent, for the primary time in over a decade, VisaGuide.World studies.

I’m so pleased with the USCIS workforce and our dedication to equity, integrity, and respect for all we serve. We’ve accomplished a report variety of instances, responded to rising crises across the globe with important humanitarian aid, and utilized revolutionary options to enhance buyer expertise and scale back backlogs.

The company helped greater than 857,5000 new US residents take the Oath of Allegiance within the fiscal 12 months 2023, taking additionally under consideration a complete of 12,000 navy members, successfully clearing the backlog of naturalization purposes.

As well as, the median processing time for naturalization requests declined from 10.5 months to six.1 months by the tip of the fiscal 12 months 2023, thus reaching the company’s longstanding purpose and notably lowering ready instances for most individuals looking for US citizenship.

USCIS applied a number of new know-how options that meaningfully advance the shopper expertise for these navigating our immigration system. Our new self-service device for on-line rescheduling of biometrics appointments was used to reschedule over 33,000 such appointments in FY 2023.

By way of an announcement, the USCIS stated that the brand new enterprise change of handle capabilities permitted greater than 430,000 handle adjustments to be submitted on-line by December 2023.

The USCIS stated that the device is anticipated to cut back USCIS Contact Middle telephone inquiries by as much as 31 % or practically 1.5 million inquiries yearly.

For a interval from August to September 2023, USCIS acquired over 16,000 subject workplace appointment requests utilizing the net request kind, whereas a brand new text-ahead functionality for callers to USCIS quantity provides them a extra predictable call-back window and likewise reduces missed calls.

By way of an announcement, the USCIS stated that within the fiscal 12 months 2023, it helped meet the wants of US employers by issuing them over 192,000 employment-based immigrant visas, which is way above the pre-pandemic statistics and within the second 12 months, operating ensured that no eligible visas went unused.

The USCIS additionally introduced that it interviewed greater than 100,000 refugee candidates, greater than double the quantity accomplished within the earlier fiscal 12 months.

In fiscal 12 months 2024, the company stated that it’s persevering with to construct on this progress whereas additionally monitoring and addressing remaining processing delays.